Shipping policy
Thank you for shopping with us.
Order Processing
-
All orders are processed within 1–2 business days after successful payment confirmation.
-
Orders placed on Sundays or public holidays will be processed on the next business day.
Shipping Time
-
Standard delivery time is 5–7 business days, depending on your location.
-
Delivery to remote areas may take slightly longer.
Shipping Charges
-
Shipping charges, if applicable, will be displayed at checkout before you complete your order.
-
Any free shipping offers will be clearly mentioned on the website.
Order Tracking
-
Once your order has been shipped, you will receive a tracking ID via email or SMS (if available).
Delivery Delays
-
While we strive to deliver orders on time, delays may occur due to weather conditions, courier issues, festivals, or other unforeseen circumstances.
Incorrect Address
-
Please ensure that your shipping address is accurate.
-
We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.
Damaged or Lost Packages
-
If your order arrives damaged or is lost during transit, please contact our customer support within 48 hours of delivery or the expected delivery date. We will work with the courier partner to resolve the issue.
Contact Us
For any shipping-related questions, please contact our customer support through the contact details available on our website.